The Spa Resource Co. is your ultimate partner in seizing the rapidly expanding wellness tourism industry.
Did you know that wellness enthusiasts spend an average of 53% more per trip, and the growth of wellness-driven travel is expected to soar by 34% between 2022 and 2025? Spa has never played a more crucial role in the overall success of a hotel.
That's why we specialize in crafting operating standards, sourcing talented and passionate team members, and ensuring your spa design plays a lasting, functional role in providing an unforgettable spa journey that works in harmony with the overall hotel experience.
Consulting Services Overview
Pre-Opening / Re-Branding Activities:
Creating Employee Handbooks & Operations Manuals
Conducting Market Analysis, Site Analysis & Financial Feasibility
Developing Concepts & Identifying USPs
Reviewing Layout & Interior Design for Operational Efficiency & Guest Experience
Procuring Equipment, Supplies & Operations Specifications
Creating Spa Menu, Programming Options & Pricing
Formulating Compensation Strategies
Recruiting Staff, Interviewing & Trade Testing
Writing or Reviewing Job Descriptions
Formulating Pre-Opening Critical Path, Timelines & Milestones
Providing Onsite Assistance Pre-Opening
Ongoing Support & Operating Activities:
Assessing Operational Performance of Staff, Facility, Customer Service & Financials
Analyzing Business Processes, including Inventory Management
Analyzing KPI's & Identifying Opportunities for Growth
Reviewing Compensation & Commission Plans
Reviewing Marketing Performance, including Website & Collaterals
Reviewing Retail Performance, Vendor & Pricing Analysis
Every project is unique and we welcome new challenges, so whatever your Spa needs, contact us today to see how we can support you.