The Spa Resource Co. is your ultimate partner in seizing the rapidly expanding wellness tourism industry.

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Did you know that wellness enthusiasts spend an average of 53% more per trip, and the growth of wellness-driven travel is expected to soar by 34% between 2022 and 2025? Spa has never played a more crucial role in the overall success of a hotel.

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That's why we specialize in crafting operating standards, sourcing talented and passionate team members, and ensuring your spa design plays a lasting, functional role in providing an unforgettable spa journey that works in harmony with the overall hotel experience.

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Consulting Services Overview

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Pre-Opening / Re-Branding Activities:

Creating Employee Handbooks & Operations Manuals

Conducting Market Analysis, Site Analysis & Financial Feasibility
Developing Concepts & Identifying USPs
Reviewing Layout & Interior Design for Operational Efficiency & Guest Experience
Procuring Equipment, Supplies & Operations Specifications
Creating Spa Menu, Programming Options & Pricing
Formulating Compensation Strategies 
Recruiting Staff, Interviewing & Trade Testing 

Writing or Reviewing Job Descriptions
Formulating Pre-Opening Critical Path, Timelines & Milestones
Providing Onsite Assistance Pre-Opening

 

Ongoing Support & Operating Activities:

Assessing Operational Performance of Staff, Facility, Customer Service & Financials
Analyzing Business Processes, including Inventory Management

Analyzing KPI's & Identifying Opportunities for Growth
Reviewing Compensation & Commission Plans
Reviewing Marketing Performance, including Website & Collaterals
Reviewing Retail Performance, Vendor & Pricing Analysis
 

Every project is unique and we welcome new challenges, so whatever your Spa needs, contact us today to see how we can support you.